Frequently Asked Questions
Please contact us for any discounts that we may be able to offer for large orders (over £150)
Currently, the total time from order being placed to being sent out is approximately 10 weeks. Lead times are subject to fluctuation during peak times of year, bank holidays etc. so please use lead times as an estimation. For accurate production times, please contact us
Small orders and "fast track" order time frames vary, please contact us for further information
In some cases, we're able to offer a "fast track" service. This is purely directional and dependent on current workload, time of year, and is subject to additional charges.
Please contact us to discuss this further
For any existing order queries, please contact us via our Facebook Page "The Personalised Bride" or via our info@ email address
In your Cart, you can click the 'Edit Options' link on the product you'd like to change options for before completion of the order process
Please don't worry, we're able to amend your orders for you, right up until the digital work is undertaken.
Whether it be a change of colour scheme or an addition to the order, please contact us as soon as possible.
Yes, we can ship almost anywhere in the world. Please contact us to get more details
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